In the reported case of Mr. Johnson is analyzed and principles of Fayol and the theory of Mintzberg is applied in a case study. Skills that one must have or need to develop to manage conflict in the proper manner is also discussed in the report. Self awareness skills that I need to develop is also explained in the report. At the end of the report, concluding section is prepared.
Mr. Johnson is appointed as manager of the plant that is owned by America Alliance Company. The plant is located in Nashville and it is one of the oldest plants owned by the above mentioned firm. Company top management observes that from couple of time period performance of the plant is consistently declining. Lack of strong leadership or close leadership may be one of the main reasons behind poor performance of the plant. Hence, considering this fact firm decides that power system will be decentralized and new manager will be appointed for plant. As per new plan newly appointed manager will look after entire operations of the plant other than sales. The sales team will directly report to the Vice President at home office. Remaining functional departments of the plant will be working under supervision of a newly appointed manager. However, it was determined that after the decentralization of power functional department of the plant will remain in contact with their counterparts but will have to receive orders only from newly appointed manager which is Mr. Johnson. Mentioned individual think that contact between functional departments heads of plant and relevant counterparts will create administrative problem for him.
It is concluded that while working on any job one face number of issues and it needs to identify alternative solutions of the problem. The manager must make as much as communication with its subordinates so that close relationship can be developed with them. Close relationship enables managers to understand its subordinates thinking and thought process and accordingly it react to a particular situation. This ensured that if any conflict arises, it will be resolved in proper manner. Manager must follow appropriate leadership style and develop EI skills so that conflict can be managed in proper manner at the workplace.
Books and journals
Boyer, B. P., Scott, J. K.. and Nelson, J. A. 2016. Maternal conflict behavior profiles and child social skills. Social Development. 25(4). 759-776.
Chikere, C. C.. and Nwoka, J. 2015. The systems theory of management in modern day organizations-A study of Aldgate congress resort limited Port Harcourt. International Journal of Scientific and Research Publications. 5(9). 1-7.
Dalkir, K. 2017. Knowledge management in theory and practice. MIT press.
Feldman, M.. and Worline, M. 2016. The practicality of practice theory. Academy of Management Learning & Education. 15(2). 304-324.
Folger, J., Poole, M. S.. and Stutman, R. K. 2015. Working through conflict: Strategies for relationships, groups, and organizations. Routledge.
Granlund, M.. and Lukka, K. 2017. Investigating highly established research paradigms: Reviving contextuality in contingency theory based management accounting research. Critical Perspectives on Accounting. 45. 63-80.
Locke, K. 2015. Pragmatic reflections on a conversation about grounded theory in management and organization studies. Organizational Research Methods. 18(4). 612-619.
Mayer, B. S. 2015. The conflict paradox: Seven dilemmas at the core of disputes. John Wiley & Sons.
Mayer, J. D., Caruso, D. R.. and Salovey, P. 2016. The ability model of emotional intelligence: Principles and updates. Emotion review. 8(4). 290-300.
Otley, D. 2016. The contingency theory of management accounting and control: 1980–2014. Management accounting research. 31. 45-62.
Petrides, K. V. and et.al., 2016. Developments in trait emotional intelligence research. Emotion review. 8(4). 335-341.
Schneider, M. C. and et.al., 2016. Power, conflict, and community: How gendered views of political power influence women’s political ambition. Political Psychology. 37(4). 515-531.
Serrat, O. 2017. Understanding and developing emotional intelligence. In Knowledge solutions (pp. 329-339). Springer, Singapore.
Taj, S. A. 2016. Application of signaling theory in management research: Addressing major gaps in theory. European Management Journal. 34(4). 338-348.
Tribus, M. 2015. The germ theory of management. Проблемы управления в социальных системах. 8(12).
Hayol principles of management., 2020. [Online]. Available through:< https://www.mindtools.com/pages/article/henri-fayol.htm>.